Operations manager

evermontebr Technology

evermontebr Technology

evermontebr Technology

gerente-operacoes

Job description

Lead the Operations area of ​​a technology company that is experiencing growth and accelerated expansion.

Reporting to the CEO, you will be responsible for developing the management area of ​​technical support and service to service providers and the final customer.

Main responsibilities:

  • Capture, qualification and end to end management of outsourced service providers, nationally;
  • Manage the areas of technical support and customer service and partners, valuing long-term satisfaction and relationships;
  • Identify process improvement opportunities and seek to resolve adversities;
  • Management of operational goals, acting in leading the teams to achieve the indicators;
  • Map innovation opportunities, bringing a customer experience vision to the company.

Requirements:

  • Background in service companies, in management positions of outsourced partners;
  • Experience in managing remote customer service teams;
  • Innovative vision and collaborative profile.

Recent Jobs:

Evermonte is part of the Evermonte Executive Search group. Executive recruitment and selection group with recognized experience in the national market. Evermonte is structured with the best digital practices to meet the most complex projects in the Brazilian territory, carrying out the recruitment and selection of professionals for C-Level and Top Management.

Through this form, I authorize EVERMONTE – RECRUTAMENTO EXECUTIVO LTDA with registration in the National Register of Legal Entities (CNPJ / MF) No. 31.590.610 / 0001-16, headquartered in Porto Alegre / RS, telephone (51) 3533-8460 and e-mail dpo@evermonte.com – in accordance with the General Law for the Protection of Personal Data – “LGPD” (Law nº 13.709 / 18), to make decisions regarding the treatment of my personal data, now informed in this register, for operations collection, classification, use, access, reproduction, transmission, processing, archiving, storage, disposal, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

EVERMONTE is also authorized to share my personal data, now informed, with other data processing agents, if necessary for the purposes listed in this term, subject to the principles and guarantees established by Law No. 13.709 / 18.

I am aware of my right to obtain from EVERMONTE, in relation to the data I now inform, at any time and upon request: I – confirmation of the existence of treatment; II – access to data; III – correction of incomplete, inaccurate or outdated data; IV – anonymization, blocking or elimination of unnecessary, excessive or treated data that does not comply with the provisions of Law No. 13.709 / 18; V – elimination of personal data treated with my consent, except in the cases provided for in art. 16 of Law No. 13,709 / 18; VI – information from public and private entities with which EVERMONTE shared the use of data; VII – information on the possibility of not providing consent and on the consequences of the refusal; VIII – revocation of consent, under the terms of § 5 of art. 8 of Law No. 13,709 / 18. The request can be sent by simple e-mail to the address dpo@evermonte.com.

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